Recently in Enterprise 2.0 Category

Thought this was very interesting. Shel Holtz being interviewed by Ron Shewchuk

Question #2: Which company do you think does internal communications best, and why?

Shel: I'm reluctant to pick "the best," because there are a lot of companies whose internal communication programs I haven't seen. That said, I've always been impressed with the communications at Best Buy. It's open and candid. It promotes business literacy. It uses multiple channels. And they're always open to new ideas. Not too long ago, for instance, they introduced the Blue Shirt Nation, a social network for retail workers accessible over the World Wide Web. It has become a force of nature. Twenty percent of retail workers have created profiles. Turnover in the retail workforce is about 75%, but among those with BSN profiles, it has dropped to 8%. These are engaged employees with a solid network of colleagues they would have to abandon if they left.#

via For your Approval

That sounds pretty conclusive, but it's possible that it's only the employees that are engaged and motivated anyway who are joining Blue Shirt Nation. It would be great to identify a control group that share similar engaged characteristics to see what the difference in turnover is.

Thinking about this some more (what - you expect me to think *before* I post ??), maybe it doesn't matter. We *know* that engaged employees are less likely to leave, and if we can provide more places for them to communicate and network, thus deepening and broadening their engagement with the organisation, and, more importantly, their peers, then we're doing a good thing - regardless of whether the place is virtual or real.

I was looking around for some alternatives to Basecamp, and was pretty surprised to see that there are a ton of alternatives out there. So naturally a list is the way forward.

No recommendations yet, and not all of these are Basecamp replacments - Harvest and ClockingIt, for example, could be seen as complimentary.

• Goplan
• Unfuddle
• OnStage
• Harvest (time tracking and invoicing)
• TeamWorkLive
• ActionThis
• 5pm
• DeskAway
• Collabtrak
• ActiveCollab (self hosted)
• ProjectPier (fork of older version of ActiveCollab, selfhosted, opensource)
• ClockingIt (timetracking, opensource)
• Lighthouse
• Copper
• Wrike
• Intervals
• Central Desktop
• Huddle

Technorati Tags: basecamp, projectmanagement

Marcel de Ruiter asked "What corporate functions should lead in Enterprise 2.0?'.

I left the following reply:

Having HR lead an Enterprise 2.0 initiative is probably the quickest way to consign it to irrelevance and indifference. HR typically has credibility in HR and benefits – and should be focusing on that. Attraction and retention are bonuses from E2.0 – not the core benefits.

An Enterprise 2.0 initiative (which sounds unwieldy, cumbersome and committee driven, and thus doomed to fail) has to be driven from need and controlled by the people it’s trying to serve – normally those at the sharp end of the business

Now this isn't meant to denigrate HR - but most HR led systems I've seen (when I was at Mercer) are shining examples of bad usability, bad design, and ivory tower mentalities - causing employees to swear under their breath as they use click through flexible benefits systems. (This is true of most corporate driven IT systems).

So, not a good starting point to design something that should be people focused, nimble, adaptable and emergent.

[tags]HR, Enterprise 2.0, corporate, Web2.0, internal[/tags]