From the SOCNET mailing list - Wendi Backler posted a query asking for case studies and articles on the impact of SNA on organisational performance - lots of responses received, which she summarised and posted to the list. So useful I thought it would be worth reposting here.
- Balkundi, P., & Harrison, D.A., Networks, Leaders, and Time in Teams: Connections to Viability and Performance.
Request a copy of the paper from Prasad at: bprasad@psu.edu - Annotated bibliography by Brass on how networks affect performance:
http://www.analytictech.com/networks/Brass_consequences.doc - Cross, Rob and Andrew Parker, The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations, Harvard Business School Press, June 2004, 304 pages
- Cross, Rob - Organizational Network Analysis homepage
http://www.robcross.org/sna.htm - Davies, Rick has a section of his website at www.mande.co.uk which is devoted to this topic (www.mande.co.uk/networks.htm), and wrote a paper last year on "network perspectives in the evaluation of development aid", to which there is a link on this section of the website
- Gloor, Peter, et al - Innovative Collaborative Knowledge Networks homepage
Recently did some (still informal) work, accessible here - http://www.ickn.org/html/ckn_app.htm - Joshi, Apama, Labiance, Giusseppe, and Caliguirui, Paula M., Getting Along Long Distance: Understanding Conflict in a Multinational Team Through Network Analysis, Journal of World Business 37 (2002) 277-284.
- Krackhardt, David and Hanson, Jeffrey R., Informal Networks: The Company Behind the Chart, Harvard Business Review, July 1, 1993
- Lazega, Emmanuel (2001), The Collegial Phenomenon: The Social Mechanisms of Cooperation Among Peers in a Corporate Law Partnership, NY: Oxford University Press
- Lazega, Emmanuel (2002), "Networks, Distributed Knowledge and Economic Performance: Evidence from Corporate Legal Services", in Jean Gadrey and Faïz Gallouj (eds.), Productivity, Innovation and Knowledge in Services, Cheltenham : Edward Elgar Publishing.
- Lazega, Emmanuel (1999), "Generalized Exchange and Economic Performance", in Corporate Social Capital and Liabilities, Roger Leenders and Shaul Gabbay (eds), Boston: Kluwer
- Lazega, Emmanueal, Lise Mounier, Rafaël Stofer and Alain Tripier (forthcoming) , "Discipline scientifique et discipline sociale: Réseaux de conseil, apprentissage collectif et innovation dans la recherche française sur le cancer (1997-1999)", Recherche sociologique, Brussels (Belgium). (in french)
- Levine, Sheen S., The Strength of Performative Ties: Network Exchange in a Knowledge Intensive Firm, Dissertation Draft, The Wharton School, University of Pennsylvania, 2004 e-mail: levine@management.wharton.upenn.edu
- Mizruchi, Mark S. and Linda Brewster Stearns. 2001. "Getting Deals Done: The Use of Social Networks in Bank Decision-Making," American Sociological Review 66:647-671.
- Oh, Hongseok, Chung, Myung-Ho And Labianca, Giuseppe; Group Social Capital And Group Effectiveness: The Role Of Informal Socializing Ties, 10/7/2004, Forthcoming, Academy of Management Journal's special issue on Building Effective Networks
- Schrott, Gregor - website www.gregor-schrott.de has some articles which may be relevant
- Springall, Lille, Top Management Teams' Mental Models Of Interorganisational Social Networks And Strategic Decision-Making,
- Snijders, Tom - website http://ppswmm.ppsw.rug.nl/~steglich/dynamics/ includes research on the development & application of statistical methodology for analyzing data on the simultaneous dynamics of social networks and individual characteristics, which can be can be used to study performance on a micro level.
- Tang, Jeffrey and Prof. Yang (National Cheng-Chi University, Taiwan) "Team Structure and Team Performance in IS Development: A Social Network Perspective," Information & Management, Vol. 41, No. 3, Jan. 2004, pp. 335-349.
- Teten, David with Donna Fisher and Scott Allen, "The Five Keys to Building Business Relationships Online
Book due out on building a powerful social network, face to face and online. See http://www.OnlineBusinessNetworks.com. The book is about how the individual businessperson can leverage social software to become more effective. - Ahuja's works (i.e., 2000) and Tsai & Ghoshal's stuff (i.e., Academy of Management, 41(4)1998) which look at about social capital and social networks as they pertain to innovation. Gabbay and Leenders (2001?) also put out a book on social capital within organizations.

Hello
I have moved from Penn State so if you want a recent copy of the paper please email me on my new address at bprasad@ba.ttu.edu
Prasad